PPC Energie is the electricity and gas supplier dedicated to meeting the needs of today’s energy-saving, efficient and sustainable customer. With a base of approximately 3 million residential, business and institutional customers nationwide and a network of 80 modern stores, PPC Energie’s portfolio includes value-added products and services that offer customers convenience and security.
PPC Energie customers who visit www.PPCEnergy.ro or PPC Energie shops are supported by dedicated consultants for issues related to electricity and gas supply services (offers, contracts, invoices, etc.). Also in the physical shops, but also online, customers can benefit from an extensive portfolio of other favourable products and services.
In terms of services, customers can opt for assistance in the event of an incident with indoor electrical installations, water supply installations, unblocking of the water drainage system, repair of electric boilers or locksmith services for the front door of the building (unlocking doors).
Customers can also buy products such as heating centres and air conditioners. For these, PPC Energie provides delivery and installation support included in the price, together with the possibility to pay in instalments directly through the consumption bill.
In addition, customers who wish to become prosumers benefit from personalised offers for PV system packages, advice on preparing the prosumer file, obtaining the Connection Certificate and installation of PV systems by a dedicated team.
For those who prefer online interactions, PPC Energie offers access to essential services and functionalities through the online platform www.PPCEnergy.ro a, the web application myppc.ppcenergy.ro and the mobile application myPPC, available for free in the App Store, Google Play and Huawei AppGallery. myPPC allows personal account management, bill payment and index registration. Here customers can also access competitive offers for electricity and natural gas, as well as advanced energy solutions, including photovoltaic systems and energy-efficient equipment.
For customers who prefer to pay in cash, self-pay machines are available in PPC Energie stores, as well as in Profi, Auchan, Mega Image, Carrefour, Kaufland and other grocery stores. A POS payment solution has been implemented in most of the PPC Energie stores to cater for customers who wish to be able to pay their bill directly in PPC Energie stores.
For assistance through the call-centre, customers can contact the PPC Energie team on 021.9977, which can be reached from Romania and abroad, Monday to Friday, between 8:00 and 20:00, except public holidays. This number can also be used to enquire about bills, balances or contracts, and customers can activate services such as e-billing. Written enquiries can be e-mailed to [email protected].
On 31 December 2024, the supply companies PPC Energie and PPC Energie Muntenia, part of the PPC Group in Romania, merged.