Household customers who have not changed the contract will benefit from the best price from the competitive offer of their suppliers and will be able to opt for a new offer within a much simplified contracting process, according to a statement from the National Energy Regulatory Authority (ANRE) .
ANRE approved the order at the meeting of the Regulatory Committee on Wednesday.
“Thus, customers will benefit from the best price from the competitive offer of their suppliers and will be able to opt for a new offer in a much simplified contracting process. Also, at least until June 30, 2021, home customers will receive from the current provider the best offer, without subscription, and will be able to benefit from a commercial discount to cover the difference between the price in the universal service offer applicable in the first half of 2021 and the price in the competitive offer with the lowest value,” say ANRE representatives.
At the same time, ANRE Order no. 5/2021 simplifies the contracting and information process regarding the offers of the electricity suppliers, so that the final customer can make an informed decision about the offer that best suits his own needs – says ANRE.
Also, there are additional obligations for providers of last resort to inform household customers, respectively to submit, with each invoice issued until June 30, 2021, an information on the liberalization process and an offer selection form, according to Agerpres.
The offer selection form contains the competitive offer with the lowest value, an alternative competitive offer and the universal service offer, offers applicable in the first semester of 2021, as well as the value of the commercial discount granted and the application period.