The call center of the National Agency for Payments and Social Inspection (ANPIS) recorded, in a single week, over 15,000 calls from citizens from all over the country interested in energy vouchers, says the Minister of Labor, Florin Manole.
He visited the ANPIS call center and sent a message of gratitude to the employees. “I went to the ANPIS call center, where our colleagues answer thousands of questions from people from all over the country every day. I thank them for their work, for their patience and for their professionalism. I encourage all eligible citizens to apply for energy vouchers,” the minister said, quoted by Agerpres.
According to official data, 15,117 calls were registered in a single week, and 90% of them were resolved directly by operators.