ANRE will control the payment of compensation by distributors

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ANRE has suspicions about the compensation granted by electricity distributors to consumers last year for non-compliance with the performance standard and announces that it will initiate checks.

“There are significant differences between the ODs (distribution operators) regarding the level of compensations granted to users (with a maximum of 18.725 compensations paid at E-Distribuție Banat and a minimum of 3 compensations paid at SDEE Transilvania Nord). At country level it is found that 79% of the compensations granted were based on the non-fulfillment of the commercial quality indicators of the service. Compensation for the continuity of the distribution service represents 19.69% of the total. The compensations regarding the technical quality of the distributed electricity represent a small percentage, of 1.26% of the total compensations”, is shown in an ANRE document, according to e-nergia.ro.

“Considering that the values reported by the ODs for the performance indicators do not confirm the significant differences between the number/ values of the compensations granted by the OD to the users, these aspects will be subject to control actions by ANRE”.

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